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Doctors can now attend to patients online with mobile app - Group tells Nigerians

In order to reduce patient-waiting time in Nigerian hospitals, a group of doctors has launched a mobile app

- The app is called KompleteCare and be accessed at the Google play store
- KompleteCare allows patients to meet doctors online for medical consultations
A mobile app called KompleteCare has been launched by a group of doctors for the purpose of reducing patient-waiting time in Nigerian hospitals.

It was learnt that patients in public hospitals in Nigeria spend an average of two hours before being attended to by a doctor.
The app can be accessed at the Google play store using a mobile phone. It is a collaboration between the Society for Family Physicians of Nigeria (SOFPON) and a healthcare company in Nigeria, Sevenz Healthcare, Premium Times reports. The Akwa Ibom state commissioner for health, Dominic Ukpong, unveiled the app to the public on Friday, May 18 at the University of Uyo Teaching Hospital (UUTH), Uyo, to mark SOFPON’s celebration of the 2018 World Family Doctor’s Day.

SOFPON said: “You’ll have to fill in your MDCN number, it will be confirmed first before you are allowed to log in as a doctor. There’s a place for doctors, and there’s a place also for the patient. The app will direct a patient on the doctor to meet – let’s say a cardiologist. In the future, the biggest hospital will be on your mobile phone."
Nene Andem, a consultant family physician at the Emmanuel Hospital, Eket, Akwa Ibom state, and the president of SOFPON, Uyo zone, said: “Doctors sometimes do consultation on phone, and they don’t get paid for this.
“With this app, doctors will now be paid for every single consultation they do. If we can get people to key into the app, it will reduce patient-waiting time in the hospitals.”
Daniel Okeke, a doctor at the department of family medicine, UUTH, said: “The common challenge most patients would want to talk about if you ask them, is the waiting time; spending too much time in the hospital.
“They say if you go to most of the government-owned hospital, from the time they arrive, to when they have to pay to get their cards, waiting to get their card, waiting to pay money, waiting to see a nurse to take their vital signs – blood pressure, weight, temperature and all that – and waiting to see the doctor. You think that ends there! After waiting to see the doctor, you still have to wait again to get some drugs from the pharmacy. And if some investigations were ordered, you have to wait at the place where the results would be collected.
“The thing in the mind of most Nigerian patients is that once you are going to a public hospital, you’ll have to clear your schedule for that day. You know when you are going, but you don’t know when you are coming back."

This was disclosed by Professor Titus Ibekwe, the head of the Ear, Nose and Throat (ENT) department of the University of Abuja.
Prof Ibekwe said that the medical personnel in Nigeria were constantly overwhelmed by the large number of patients.

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